Interview with Abco Elevator CEO – Lonnie Mackenzie
We sat down with Lonnie Mackenzie, Chief Executive Officer of Abco Elevator, and had a great discussion about the genesis of the Variable Hub software. Abco has been using and building Variable Hub for the past 3 years.
Our wide-ranging discussion covers why there was a need for Variable Hub, how it is solving their problems, and how it has helped transform their business.
What does liability mitigation mean to you?
“Liability mitigation is to help us stop incidents from happening because everyone has the right knowledge. They have the knowledge, they have the training and they have the application.”
Why is liability mitigation so important to your business?
“It is important to know that your people have the training, the access to the information they need and the acknowledgements of the things you need them to know so that you are doing your dilligence and you don’t have lose ends.”
Have you tried other software?
“We tried solving this on our own internally through software that is out there and it always ended up being it’s not done.”
How does using Variable Hub help your staff?
“Variable gives our staff the resources they need in real time and it gives the leadership the ability to not have to micro-manage things that can be automated, things that can be very easily solved with a software.”
Why does using Variable Hub matter to you?
“This matters because you no longer have to manage the people in the process, you’re just managing the accountabilities… That saying, “People don’t do what you expect; they do what you inspect,” and Variable is inspection tool that makes it simple to inspect.”
If you would like to see how Variable Hub can help you manage your liability risk, please get in touch with us for a demo.